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Hapag Lloyd's latest three service commitments!

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February 04,2020

On January 31, Hapag-Lloyd announced three service quality commitments and objectives on the official website, covering three areas: booking space, bill of lading and invoice.

With regard to these three commitments, Rolf habben Jansen, CEO of Hapag-Lloyd, said: "the service quality commitment will be the foundation of our relationship with customers and pave the way for improving services throughout the industry."

He said that the above commitments are formulated in a very specific form, which can not only make Hapag-Lloyd's services more transparent and measurable, but also hope to create added value for customers more directly in this way.

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